About Us

Custom Safety Systems provide a full range of fire detection and life safety systems for both high end and residential and commercial applications, ensuring that you and your premises are well protected.  All products and equipment we use are fully open protocol* and we gain business and reputation through our excellent service and continual support.  The management team have over 25 years of experience in this sector and are growing in success due to their prompt service, very high standards and duty of care.

*Open Protocol: an open protocol system is a protocol that is publicly available and has open rights of use associated with it.  This allows you to appoint the service company of your choice; any fire systems company can work on an open protocol system and easily obtain replacement equipment.

Closed Protocol: closed protocol systems are restricted to the manufacturing/installation company (or group of companies) and there is no compatibility between other brands of equipment.  Programming software is also restricted and not for general purchase – effectively the same company must supply, install, maintain and upgrade all of the components.  Therefore, the client is restricted to one company or group of companies.